Join Marriott International as the Head Concierge at Sindalah Island in NEOM. Enjoy a competitive salary, luxury experiences, and a dynamic work environment.
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Marriott International
Marriott International is thrilled to announce an exceptional career opportunity for a Head Concierge at The Luxury Collection Suites Sindalah Island in the breathtaking Red Sea region of NEOM, Saudi Arabia.
This prestigious role promises a competitive salary, immersive luxury experiences, and a dynamic work environment.
Join the Elite in the Hospitality Industry
The Head Concierge position is a management-level role within the Hotels and resorts industry, specifically in the Front-of-house department. The position is full-time and permanent, with applications closing on July 17, 2024.
Responsibilities and Expectations
As the Head Concierge, you will oversee all concierge functions to ensure they meet the hotel’s high standards.
This includes supervising the concierge team, maintaining guest satisfaction, and developing relationships with local businesses to enhance the guest experience.
Key Responsibilities
- Overseeing daily operations, ensuring quality and standards, and focusing on critical components to drive guest satisfaction and financial results.
- Leading the concierge team with strong interpersonal skills, maintaining collaborative relationships, and ensuring compliance with hotel policies.
- Promoting an atmosphere of above-and-beyond service, handling guest problems, and empowering employees to deliver excellent customer service.
- Coaching and mentoring team members, addressing employee concerns, and assisting in hiring and training new employees.
Candidate Profile
To be considered for this role, candidates should have:
- A high school diploma or GED with three years experience in guest services, front desk, or a related professional area.
- Alternatively, a two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major with one year of relevant experience.
- Advantageous experience includes two years in an island resort and working with a luxury brand.
About Marriott International and The Luxury Collection
Marriott International is an equal-opportunity employer committed to fostering a diverse and inclusive workplace.
With over 120 properties in over 35 countries, The Luxury Collection Hotels & Resorts offers authentic experiences that create lasting, treasured memories.
Their heritage dates back to 1906 under the Italian CIGA brand, and they continue to evolve to meet the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each Luxury Collection hotel and resort is a unique and cherished expression of its locale, providing a portal to the destination’s cultural charms and treasures.
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